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Medhealth Review

TCE: Re-engineering the Health Care Sector with Efficient Telehealth Solutions

AMR BANNIS, P.ENG

 

President, TCE Group

 

“It was logical to conclude my engineering knowledge was a great asset to re-engineer the pharmacy process. Realizing the importance of the pharmaceutical services and medication delivery in the treatment plan of a patient no margins of error could be allowed. This required a plan of change in the processes applied to patients’ medical data and the dispensing and delivery of medication itself”

TCE Group began in 1992 when an expert team of professional engineers with over 100 years of combined experience came together. The firm was established to offer excellent technical services to help the Egyptian government excel technologically. Within a short period, TCE successfully expanded to other domains including chemical, nuclear and petrochemical industries in Canada. During the stint with the Egyptian government, TCE focused on making the shift to gas-powered buses from diesel-powered buses faster and more effective. 


Telecare is one of the focus areas for the enterprise. The company has been able to deliver telemedicine and virtual visits besides telehealth AI integration. Over these years, TCE has been able to leverage modern technologies perfectly well to offer excellent services to affiliated companies. Venturing Into the Pharmaceutical Industry
The TCE group specializes started in pharmacy automation and healthcare systems integration in the year 2000. 


Somewhere in the late 90s, he Mr. Bannis realized baby boomers would be the economic engine as they grew older and that their wants would change as they went through life. Their healthcare demands will rise, and their needs will have an impact on the economy and other businesses, notably healthcare. He also learned that pharmacies can play an integral role in ensuring better health care. 


A pharmacy is a manual process but an important link on the healthcare treatment road where patients will interact with pharmacies far more than any other healthcare provider, including primary physicians in clinics or hospitals. Ninety percent of patients will end up with medication provided by pharmacies and particularly aging patients with chronic illness.


“It was logical to conclude my engineering knowledge was a great asset to re-engineer the pharmacy process. Realizing the importance of the pharmaceutical services and medication delivery in the treatment plan of a patient no margins of error could be allowed. This required a plan of change in the processes applied to patients’ medical data and the dispensing and delivery of medication itself,” says Amr Bannis, P.Eng, President.


With the emergence of Telemedicine and virtual video visits, it became logical to integrate the pharmacy applications with a secured video contact application built on IBM technology HIPPA compliant and integrated with the pharmacy back-end application systems. With the rapid expansion and adoption of smartphone technology, TCE sought to integrate mobile applications with the virtual pharmacy front end. TCE then launched the ADV-Care Pharmacy mobile app in 2014 ahead of the market and began offering a white-label product to other pharmacies.


MyVideoJoin App


Additionally, The MyVideoJoin app was developed to be publicly downloaded from the app stores and run on the user’s device after entering an assigned code. The code allows access to the assigned provider’s staff and their appointment calendar to select and book a video session. Also, clinical providers can download the app and set their appointment calendars for patient review and booking.


MypharmacyApp


“Currently, we are leveraging the AI capabilities with IBM to develop a speech-to-speech language translation that is medically optimized. Healthcare providers can use the technology while dealing with patients. It can be availed any day and across the world. In other words, any information can be conveyed medically without having to worry about language barriers,” adds Bannis.

A pharmacy’s customers could download the app MyPharmacyApp, enter a special code, and the user would then see their customized pharmacy application. Patients may supply their prescription, personal, financial, and other medical information as well as delivery or pick-up services, with all the capabilities of the virtual pharmacy and more. With IBM-embedded technology, the apps have built-in speech-to-speech medically optimized language translation. The video session time & date and translated text are digitally recorded and indexed for fast retrieval to support any audit claim and generate medical reports.

The firm’s plans revolve around integrating patients’ healthcare into a single application that permits access to a wider range of services. The services may range from virtual medical consultation to communication of critical data by leveraging specialized wearables or obtaining medical prescriptions. If hospitalization is required, further processes are made easier. Patients are discharged optimally with remote monitoring, with all claims processed automatically by insurance and/or the patient’s chosen account.